About us
Mission
Today's “Luxembourg City Tourist Office” was created on 6 December 1933 as the “Syndicat Officiel d’Initiative et de Tourisme de la Ville de Luxembourg”, a non-profit organisation, regulated by the law of 21st April 1928.
Its objectives are as follows :
- promote the city of Luxembourg as a tourist and cultural destination,
- take initiative to develop tourism in the city of Luxembourg,
- manage one or multiple tourist information desks, as well as any electronic platform whose mission is to inform tourists,
- organise physical and virtual guided tours of Luxembourg City and the country,
- produce all kinds of documentation related to tourism,
- manage permanent or temporary tourist sites and attractions,
- organise tourist events in the broadest sense of the term.
Departments
Direction
Antje Voss
Director
T. (+352) 22 28 09
E. [email protected]
Martine VOSS
Associate Director
T. (+352) 22 28 09
E. [email protected]
Business Development & Networks - Head of Business Development & Networks
Yasha Thiriart
Head of Business Development & Networks
T. (+352) 22 28 09 - 40
E. [email protected]
Business Development & Networks
Christiane PEETERS
T. (+352) 22 28 09 - 42
E. [email protected]
Tiago SANTOS
T. (+352) 22 28 09 - 41
E. [email protected]
Facilities & Security - Head of Facilities & Security
Benjamin BALLION
Head of Facilities & Security
T. (+352) 22 28 09 - 60
E. [email protected]
Facilities & Security - Casemates
Pit PIXIUS
Casemates
T. (+352) 22 28 09 - 81
E. [email protected]
Mike LANSER
Casemates
T. (+352) 22 28 09 - 84
E. [email protected]
Fabienne LENTZ
Casemates
T. (+352) 22 28 09
E. [email protected]
Yves DECKENBRUNNEN
Casemates
T. (+352) 22 28 09
E. [email protected]
Noé SCHNEIDER
Casemates
T. (+352) 22 28 09
E. [email protected]
Finance & Administration - Head of Finance & Administration
Claude FAPRANZI
Head of Finance & Administration
T. (+352) 22 28 09 - 20
E. [email protected]
Finance & Administration
Alex ARENDT
Finance & Administration
T. (+352) 22 28 09
Monique DAHM
Finance & Administration
T. (+352) 22 28 09 - 21
E. [email protected]
Jill RIPPINGER
Finance & Administration
T. (+352) 22 28 09 - 24
E. [email protected]
Marketing - Head of Marketing
Edgar JANSSEN
Head of Marketing
T. (+352) 22 28 09 - 30
E. [email protected]
Marketing - Social Media & Webmarketing
Janine BUCHOLD
T. (+352) 22 28 09 - 31
E. [email protected]
Marketing - Communication & Press
Mady LUTGEN
T. (+352) 22 28 09 - 32
E. [email protected]
Marketing - Promotion
Daniel MARTIN
T. (+352) 22 28 09 - 33
E. [email protected]
Marketing - Content & Support
Charles TURPEL
T. (+352) 22 28 09 - 34
E. [email protected]
Sales & Operations - Head of Sales & Operations
Tanja BOLLENDORF
Head of Sales & Operations
T. (+352) 22 28 09 - 50
E. [email protected]
Sales & Operations - Support
Jhonny FERNANDES
Sales & Operations Support
T. (+352) 22 28 09-58
E. [email protected]
Sales & Operations - Information Desks & Hospitality
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Yana ANGEL
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Lena CONRARDY
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Claude FELTES
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Chantal FLAMMANG
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Sharon HEMMER
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Ralph PLETSCH
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Pascal STAAR
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Natascha STEICHEN-BONIFAS
Information Desks & Hospitality
T. (+352) 22 28 09
E. [email protected]
Sales & Operations - Guided Tours
Guided Tours
T. (+352) 22 28 09 - 79
E. [email protected]
Mireille FREICHEL
Guided Tours
T. (+352) 22 28 09 - 79
E. [email protected]
Alexandra ROELTGEN
Guided Tours
T. (+352) 22 28 09 - 79
E. [email protected]
Board of Directors
Lydie Polfer (président de patronage), Maurice Bauer (Délégué de la ville), Marc Angel (président), Germain Birgen (vice-président), Nico Margue (vice-président), Alain Rix (trésorier), Carlo Cravat, Anne Darin-Jaulin, Hubert Glesener, Marie Laure Goeres, Roger Hamen, François Koepp, Patrick Lamesch, Gaby Limpach-Theis, Romain Weber.